ISP / IPP Plans
Organize goals, supports, meetings and scheduled reviews.
IDD & Supported Living Software
Manage housing, individual support and staff tasks for intellectual and developmental disabilities (IDD) and supported living programs.
IDD & Supported Living
Keep individual needs and daily responsibilities in view.
Manage individual support plans, daily living assistance, activities and service records.
- Individual preferences and communication needs
- Contacts and documented representative relationships
- Housing, activities, appointments, and transportation
- Staff tasks, forms, incidents, and service records
IDD & Supported Living Module
Explore Your Program Tools.
Purpose-built features for IDD & Supported Living, alongside the shared WellStay Core platform.
We’ll help you choose the program tools and connections that fit your organization.
Person-Centered Support
Daily Living Assistance
Record ADL and IADL prompts, support and exceptions.
Behavior Support
Connect support plans with observations and outcomes.
Communication Needs
Keep individual communication and sensory preferences available.
Health & Support Logs
Document sleep, nutrition, hydration and other configured observations.
Community Participation
Record activities and progress toward personal goals.
Support Delivery & Coordination
Supervision & Staffing
Track supervision requirements, staffing assignments and exceptions.
Service Documentation
Link delivered support to plans and authorized services.
Family & Guardian Sharing
Share information according to each contact’s permissions and documented authority.
Personal Funds
Maintain receipts, approvals and reconciled resident-fund records.
Incident Follow-Up
Organize incident details, notices and supporting evidence.
Rights & Restrictions
Document rights reviews and individualized restrictions.
Program Records & Oversight
Enrollment Details
Maintain participant, provider and program identifiers.
Authorization Tracking
Review approved service periods, units and deadlines.
Plan Acknowledgments
Record reviews and acknowledgments from appropriate participants.
Program Rule History
Track program requirements, when they apply and their source.
State-Specific Requirements
Review RequiredApply only reviewed requirements for the relevant state and program.
EVV Handoff
Optional SpecialtyConnect service documentation to visit verification.
Your Core Foundation
Also Included With Core
Resident records, housing and everyday coordination stay together.
Individual information
Keep personal details, preferences, accommodations, communication needs, and contacts together. Record each contact’s relationship and any decision-making authority.
Homes and activities
Manage housing assignments, visitors, appointments, and transportation. Assign staff tasks and keep requests, maintenance, and incident records organized.
Records and administration
Use configurable forms, documents, notes, insurance authorizations, and manual billing. Save and share report templates with authorized staff.
Optional Specialty Modules
Optional Add-Ons
Extend your Core and program tools with dedicated clinical, billing or workforce capabilities.
Clinical / eMAR
Clinical records and electronic medication administration records (eMAR).
- Conditions, allergies, vitals and clinical notes
- Medication orders and reconciliation
- eMAR / eTAR and PRN follow-up
- Medication stock, refills and pharmacy records
- Labs and diagnostic results
Insurance & RCM
Insurance claims, payment tracking and revenue cycle management (RCM).
- Charge preparation and billing review
- Electronic claims and payment responses
- Denial, appeal and balance follow-up
- Connected eligibility and authorizations
- Remittance posting and reconciliation
EVV / Workforce
Electronic visit verification (EVV), staff assignments and visit records.
- Visit capture and staff attestations
- Corrections and exception review
- Service and visit reconciliation
- Advanced staffing workflows
- Supported state-system connections
External insurance, pharmacy, prescribing and state-system connections require supported providers and activation. Software pricing excludes separately agreed provider charges.
Explore Packages & PricingFrequent questions
More about IDD & Supported Living.
Can we record individual preferences and accommodations?
Yes. Resident profiles include preferences, communication needs, accommodations, support contacts, and other quick-reference information.
Does a guardian or family contact automatically receive access?
No. A recorded relationship does not automatically grant portal access or decision-making authority. Permissions and documented authority are handled separately.
Can we adapt forms to our program?
Yes. Create reusable templates for the information your team collects, assign forms, review responses, and track completion. Your organization can also maintain its own business lists and terminology.
Can we organize activities and transportation?
Yes. Use calendars, appointments, transportation requests, and trip schedules to coordinate activities. Resident profiles keep relevant contacts and support information accessible to authorized staff.
See WellStay for your organization
Discuss the features your team needs.
See how WellStay organizes resident information, housing, and daily responsibilities for your team.
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