Residential Mental Health Software

Organize resident information, housing, appointments, documentation, insurance records, and staff responsibilities for residential mental health programs.

Staff coordinator reviewing schedules and records in an office
Residential Mental Health

Organize residential services around each resident.

Manage assessments, treatment plans, observations and care documentation.

  • Resident profiles, contacts, and housing
  • Appointments and coordinated transportation
  • Forms, documents, notes, and electronic signatures
  • Insurance policies, authorizations, and follow-ups
Residential Mental Health Module

Explore Your Program Tools.

Purpose-built features for Residential Mental Health, alongside the shared WellStay Core platform.

We’ll help you choose the program tools and connections that fit your organization.

Assessments & Care Planning

Referral Screening

Organize behavioral-health screening and admission information.

Biopsychosocial Assessments

Record personal, social and behavioral-health context.

Assessment Instruments

Use supported instruments with scoring and reassessment.

Treatment & Recovery Plans

Connect identified needs with goals, interventions and reviews.

Safety & Crisis Plans

Keep warning signs, support contacts and response plans accessible.

Goal Reviews

Follow progress and update plans as needs change.

Care Documentation

Individual & Family Notes

Record conversations with residents, families and other care contacts.

Group Participation

Record sessions and each resident’s participation and response.

Shift Documentation

Keep residential observations and staff handoffs organized.

Signatures & Review

Support qualified review, signatures and co-signatures.

Chart Corrections

Keep the original note and a record of each correction.

Utilization Review

Prepare continued-stay reviews and supporting documentation.

Observations & Outcomes

Observation Rounds

Schedule and record resident checks.

Precautions

Keep assigned precautions visible to authorized staff.

Missed-Round Review

Identify missed observations and record follow-up.

Risk Assessments

Document qualified assessments and related plans.

Symptoms & Functioning

Track changes relevant to treatment and support.

Progress & Outcomes

Review goals, participation and changes over time.

Your Core Foundation

Also Included With Core

Resident records, housing and everyday coordination stay together.

Resident information

Keep contact details, housing, support information, and records in an organized resident profile. Control access through staff permissions.

Appointments and staff work

Manage calendars, transportation requests, recurring tasks, and follow-ups. Communicate through secure messages and announcements.

Administrative records

Manage forms, signed documents, insurance policies, authorizations, and manual billing. Create reports using the information staff are authorized to access.

Explore All Core Features
Optional Specialty Modules

Optional Add-Ons

Extend your Core and program tools with dedicated clinical, billing or workforce capabilities.

Clinical / eMAR

Clinical records and electronic medication administration records (eMAR).

  • Conditions, allergies, vitals and clinical notes
  • Medication orders and reconciliation
  • eMAR / eTAR and PRN follow-up
  • Medication stock, refills and pharmacy records
  • Labs and diagnostic results

Insurance & RCM

Insurance claims, payment tracking and revenue cycle management (RCM).

  • Charge preparation and billing review
  • Electronic claims and payment responses
  • Denial, appeal and balance follow-up
  • Connected eligibility and authorizations
  • Remittance posting and reconciliation

EVV / Workforce

Electronic visit verification (EVV), staff assignments and visit records.

  • Visit capture and staff attestations
  • Corrections and exception review
  • Service and visit reconciliation
  • Advanced staffing workflows
  • Supported state-system connections

External insurance, pharmacy, prescribing and state-system connections require supported providers and activation. Software pricing excludes separately agreed provider charges.

Explore Packages & Pricing
Frequent questions

More about Residential Mental Health.

Can we coordinate appointments and transportation?

Yes. Core tools include calendars, appointments, ride requests, trip scheduling, and vehicle and driver records.

Can we limit access to resident information?

Yes. Staff roles and permissions control access to records and actions, with property and program scopes where applicable.

Can staff keep notes and documents with a resident?

Yes. Resident records organize notes, forms, documents, and signed records. Staff permissions determine who can view and work with that information.

Can we document incidents and follow-up work?

Yes. Keep incident records and supporting documentation organized, then assign related tasks to staff and track their progress.

See WellStay for your organization

Discuss the features your team needs.

See how WellStay organizes resident information, housing, and daily responsibilities for your team.

Request A Demo Explore other organization types